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Cosmos2 and cosmic unavailable

Dear Users,

Unfortunately cosmos2 currently is not working properly. It looks like there are some problems with the filesystem on which the operating system is installed. We are investigating the cause of the failure. We will attempt to bring cosmos2 back to service as fast as possible. Please accept our apologies for the caused inconvenience.

Kind regards,

Cosmos Maintenance Team

Update

We have confirmed that the current problems with cosmos2 and cosmic have been caused by the failure of the RAID arrays that support operating systems. Currently we are waiting for the replacement parts that should arrive tomorrow morning. Afterwards we will need to restore the operating systems from backups. Until these operations are finished both cosmos2 and cosmic will remain unavailable. Please accept our apologies for the caused inconvenience.

Kind regards,

Cosmos Maintenance Team

Maintenance on 23 Dec 2016

Dear Users,

Together with our vendor we have identified few faulty parts. We have decided to replace the parts as soon as possible. Therefore we have scheduled a maintenance window starting from noon on 23 December. We apologize for the short notice and the caused inconvenience.

Kind regards,

Cosmos Management Team

Update

Universe, cosmos2 and cosmic are now back online.

Maintenance on 20 Dec 2016

Dear Users,

We have scheduled a maintenance day on Tuesday, 20 Dec 2016 in order to fix a hardware issue in cosmic and install software updates. There will be a complete loss of service starting from 8:00 am.

We apologize for the inconvenience caused.

Kind regards,

Cosmos Management Team

Update

Universe, cosmos2 and cosmic are now back online.

Maintenance on 7 Dec 2016

Dear Users,

We have scheduled a maintenance day for Wednesday 7 December 2016. There will be a complete loss of service starting from 8:00 am.

Kind regards,

COSMOS Management Team

Problem with /slow and /fast filesystems

Dear Users,

Cosmos machines have currently problems with /fast /space filesystems. Unfortunately that means that some of the jobs can die. Also as we are investigating the problems it is yet unclear if we need to reboot the machines to sort them out, so please consider all machines at-risk until further notice.

We are sorry for the inconvenience caused.

Kind regards,

COSMOS Management